Rugs Ca - Double charge

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Hello there, I have made an order online and paid $571 by PayPal on Dec 1st. Then during an hour I found cheaper rugs and sent an email to cancel my order also I made a phone call to be sure that my order was canceled and there is no charge to my account.

Now, I ended with double charges to my account and No replies from the info@rugs.ca, full ignore. It is so frustrated... no one is willing to fix a problem.... When I talk to Justin, he said that in their system is only one charge as CHARGE FAILED...

but on my credit card there are two charges for $571. Please Help to resolve this issue.

Product or Service Mentioned: Rugs Ca Shipping Service.

Reason of review: Problems with payment.

Monetary Loss: $571.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Dec 14, 2017.

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